Symbio required functionality developments and technological enhancements that could not be accommodated by the existing legacy system, which prompted the search for another solution. They selected Odine as a partner for this project based on the strength of their RFP response.
In this case study, you can find the full story:
The challenge: optimizing voice margins with agile capabilities
The solution: a flexible and intelligent voice management system
The results: a host of cost and efficiency savings through virtualization
The future: ongoing partnership and development
